Frequently Asked Questions

About Getir

What is Getir?
How does it work?
Where does Getir deliver?


How will I be paid?
When will I be paid?
Where can I get the payment details?
Will I get 100% of the tip?
Where can I see how much money I make with the tips?
When will I get the tips?
Will I be paid while I am waiting for an order?


What kind of contract will I have?
Can I work part-time?
Will I have staff benefits?
How many hours should I work?


Will I use my own smartphone?
Should I provide the vehicle?
What kind of safety equipment Getir will provide?
What happens if my equipment breaks?
Can I use the smartphone provided by Getir for non-professional purposes?
Can I use my e-bike/e-moped to go back home after my shift?

Packing and Delivery

Do I need a driver's licence to apply for the job?
Will I be working close to my home?
Will I be attached to one G-Store?
Can I reject an order?
Where will I wait for my next order?
How much weight will I be expected to carry?
What can I do if I have an accident?


How can I contact you?
When can I start working?
How can I apply for the job?


Is delivery contact-free?
What health and safety measures are you taking to protect your colleagues and customers from Coronavirus?